STDL is seeking a dependable and responsible Computer Desk Assistant to serve our library and community by providing computer support and assistance to patrons. This position involves daily interaction with library users that have a variety of computer needs. The Computer Desk Assistant position is in the Reference Services Department of the Central Library located in Schaumburg.
The ideal candidate must demonstrate effective customer service skills to assist patrons using the public access computers. Proficient knowledge of Word, Internet, Email, connecting to Wi-Fi, printing, and scanning is required. Excel Formula knowledge is preferred. CA staff is responsible for registering students for classes in-person and over the phone, using a cash register, sending faxes, and setting up computer equipment in public meeting rooms. Availability to fill in for other shifts is preferred.
13 weekly hours, plus Sundays.
Fridays: 4 - 9 p.m.
Saturdays: 9:30 a.m. - 6 p.m.
School Year Sundays: 4:15 - 9 p.m. (2nd, 3rd and 4th weeks)