A message from Executive Director Annie Miskewitch
July 6, 2021 marks one year since we reopened our Library buildings to you after being closed for an unprecedented 16 weeks. I want to take a moment to pause and recognize how much has changed, how far we’ve come, and how we’ve continued to serve you in that time.
- Thanks to a dedicated Digital Services team, we never missed a beat in bringing you eBooks, eAudiobooks, streaming movies and TV shows, and other online tools for you to use from home. These items will always be available to you 24/7 through our website – pandemic or not!
- Within days of closing, we launched online programming and quickly had dozens of virtual programs available for you to join each week while you stayed safe at home. We’ve continued to offer online programs and now have some limited in-person programs available. We hope to continue to expand in-person programming throughout 2021, while still offering some online programs as well.
- We recognized the hardship that COVID brought to many in our community. We went permanently fine free and also passed a $1.5 million abatement, putting a little extra money back into your pockets.
- We outfitted all our locations with plexiglass, hand sanitizer, masks and stay safe protocols as we welcomed all our staff members back to work on June 1, 2020. We continue to follow safety guidelines from public health officials to ensure our Library remains a safe workplace for our staff, and a safe place for our community to visit.
- We developed a Curbside Pick-Up program from the ground up and have completed more than 25,000 transactions through this brand-new service. This service continues at our Branches, or you can use our Drive-Up Window or Pick-Up Lockers at our Central Library for continued contactless service options.
- We safely reopened our buildings to you on July 6, 2020. Though things looked different, many came back to browse and check out items, and use our computers. Throughout 2020 and into 2021, we’ve gradually expanded our hours, services and capacity limits. Now, nearly all our services are restored to pre-pandemic levels and processes.
- We completed a renovation on our first floor! If you haven’t seen it yet, please stop by when you feel safe doing so – it really is beautiful and very functional.
While the last 15 months have not been easy, we’ve been challenged to think in new ways, try new things and really listen to what our community needs. It’s been a time of innovation and progress in many ways, and we hope to hold onto that spirit to continue to serve you in the best ways we can.